Essentials of Volunteer Retention and Recruitment
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This course is designed and intended to assist volunteer fire and EMS departments in the U.S. with their recruitment and retention of volunteers.
It may also be of use to state/county fire associations supporting volunteer fire and EMS/rescue organizations or state/local government supporting volunteer fire and EMS/rescue organizations.
Dr. Candice McDonald
MA, FF/EMT
Dr. Candice McDonald is the Chief of Protective Services at the NASA John Glenn Research Center. She is also an adjunct professor with the University of Arkansas. She is a member of the Fire Engineering/FDIC Advisory Board, volunteer with the Winona Fire Department, and past president of the Cumberland Valley Volunteer Firefighters Association. She holds an associate degree in health and human services, a bachelor’s degree in organizational management, a master’s degree in organizational leadership, and a doctorate in business administration with a specialty in homeland security. She is a certified firefighter, EMT, inspector, fire life and safety educator, and fire & emergency services instructor.