The Leadership Track

Welcome to the NVFC Leadership Track, designed for fire and EMS department leaders, including chiefs and officers. This specialized program consists of 10 meticulously crafted courses instructed by prominent subject matter experts. Each course will equip emergency service leaders with the essential skills, knowledge, tools, and mindset required to strengthen their leadership abilities and effectiveness. This program is for new and established leaders looking to continue learning and growing in their roles. The Leadership Track will take an estimated 10 hours to complete from start to finish. Progress will be saved each time a student logs out, ensuring students are able to complete the track at their own pace. Attendees will be provided with a certificate of attendance for each completed course as well as a final certificate indicating completion of the full track.


David Ballard

PsyD

David W. Ballard, PsyD, MBA, is an organizational consultant with more than 15 years of experience as a non-profit executive. His emphasis is on promoting employee well-being and organizational performance through the integration of psychology and business. He has provided research, consultation, and training services to government agencies, industry groups, corporations, medical schools, and universities. Dr. Ballard is the co-editor of the book, The Psychologically Healthy Workplace: Building a Win-Win Environment for Organizations and Employees (APA, 2016).

Chris Barron

Fire Chief

Travis County Emergency Services

Chris Barron currently serves as the Fire Chief of the Travis County Emergency Services District #5 /Manchaca Fire/Rescue department located just south of Austin, Texas.

Chief Barron has worked diligently in the fire service for over 33 years, serving as Chief for 23 of those years, to increase service delivery performances in the local area and around the state. He has used several performance improvement programs to lead ESD#5 from and all volunteer department, ISO Class 7/9, to a fully staffed ISO Class #2 department.
Barron retired from the State Firefighters’ and Fire Marshals’ Association where he served almost 15 years as the Executive Director. Barron was responsible for the administration and oversight of the 23,000-member organization representing first responders in Texas and central and south America. While serving as Executive Director, he was responsible for several initiatives benefiting Texas first responders including the Texas wildfire fund and Hurricane Harvie relief programs, authoring and successfully awarded three Department of Homeland Security SAFER grants and oversight of the construction of the new headquarters building.
In 2019, Chief Barron started his own consulting company to assist emergency services across the nation on their challenges, improving performance and recruitment/retention efforts. His focus with his business is to assist fire departments facing challenging times with staffing, volunteer workforce reductions, organizational changes, and leadership challenges. He is also working with departments on performing fire department assessments, funding resources, and developing marketing and strategic plans.
Barron has received numerous leadership and organizational awards for his leadership including the John Buckman Leadership Award, the IAFC/VCOS Recruitment/Retention Award and in 2014, Chief Barron was awarded the International Association of Fire Chief's Chief of the Year Award amongst a nationwide group of colleagues.
Barron holds numerous fire certifications, and an Associates in Fire Protection, Bachelor’s and Master’s degree in Business Administration.

Quentin Cash

Battalion Chief of Operations

City of Shelby

Chief Cash has been in the fire service since 1995 starting as a junior volunteer firefighter and currently serving as Assistant Chief of Training and Safety with the Cherryville Fire Department in Cherryville, NC.  He began as a career firefighter with the City of Shelby, NC in 2005, where he currently holds the rank of Battalion Chief of Operations over C-Platoon since 2015.

Chief Cash holds a Master’s of Business Administration from Columbia Southern University, a Bachelor’s of Science in Political Science concentrating in Town, City, and County Management degree from Appalachian State University, and an Associate’s degree in Fire Protection Technology from Cleveland Community College.

He is a graduate of the North Carolina Association of Fire Chief’s Executive Development Program in October 2015.  He received the NCSFA Firefighter of the Year in 2015, NCAFC Volunteer Officer of the Year in 2019, and he was awarded his Chief Fire Officer Designation by the Center for Public Safety Excellence in 2019.  He currently serves on the Executive Board of the North Carolina State Firefighters’ Association.

Chief Cash currently serves on the Cleveland County United Way as a Board Member and on the Fund Distribution Panel, as well as serving as Co-Chair for the City of Shelby’s United Way Campaign.  He is a volunteer with the Cherryville Little League program serving as a Board Member and Umpire Coordinator in the past.  He is a member of First Baptist Church in Cherryville.

Chief Cash currently resides in Ranlo, NC with his lovely bride Erin.  They enjoy traveling around the country and the Caribbean together.

David Denniston

Director of Risk Management

Emergency Services Insurance Program

As Director of Risk Management for Emergency Services Insurance Program with McNeil & Co, Dave works with emergency service organizations across the US . He is the Past Chief of The Cortlandville Fire Department in Upstate New York and A Fire Commissioner in the Virgil Fire District. Dave serves Cortland County as a Deputy Fire Coordinator and is a Director for the Association of Fire Districts in the State of NY. Dave served as the Foundation Secretary for the NVFC. His experience also includes being Treasurer of several non-profit organizations and a Board Member for the First National Bank of Dryden.  

David Lewis

Fire Chief (ret.)

Odenton Volunteer Fire Company

David is an active member of the Odenton (MD) Volunteer Fire Company, having served for over 40 years as a volunteer firefighter/EMT and past Chief Officer. He is also NVFC's Maryland Director and the NVFC representative to the AFG, SAFER, and FP&S criteria development process. He is a Past President of the Anne Arundel County Volunteer Firefighters Association and of the Maryland State Firemen’s Association. He is recognized lecturer on many fire service topics and teaches on behalf of the National Fire Academy and the MD Fire and Rescue Institute around the nation. David is a Maryland Director of the National Volunteer Fire Council. David Lewis’s expertise not only includes fire ground operation, he also is a subject matter expert on strategic planning, fire service reputation management and behavioral health issues among other topics.

Tom Merrill

Fire Commissioner

Snyder Fire District

Tom Merrill is a 37-year fire department veteran and serves with the Snyder Fire Department, which is located in Amherst, New York (first ring suburb of the City of Buffalo). He served 26 years as a department officer including 15 years in the chief officer ranks. He was chief of department from 2007-2012 and currently serves as a Fire Commissioner for the Snyder Fire District. Tom has conducted various fire service presentations throughout the country including FDIC, The National Volunteer Fire Council Training Summit, VCOS and many other national, state and regional conferences. His popular presentation "The Professional Volunteer Fire Department" is based on the series of articles he has written for Fire Engineering regarding developing and maintaining a professional reputation in the volunteer fire service. In addition Tom delivers keynote addresses and other presentations focusing on leadership, officer development, engine company operations and fire service history, heritage and pride.  Tom also hosts a regular podcast sponsored by Fire Engineering titled “The Professional Volunteer Fire Department” and he is employed full time as a fire dispatcher for the Town of Amherst Fire Alarm Office.

Joe Maruca

Fire Chief

West Barnstable (MA) Fire Department

Joe Maruca was appointed chief of the West Barnstable (MA) Fire Department in 2005.  Prior to 2005 he served as a volunteer firefighter/EMT, lieutenant and captain for the West Barnstable Fire Department for 10 years, and had 18 years of prior service as a volunteer firefighter with the Sandwich Fire Department and Longmeadow Fire Department.  Chief Maruca is an attorney.  He has his BA in Business Administration from Boston University’s Questrom School of Management and a BS in Fire Department Administration from SUNY Empire State College.  He is a member of the NVFC Board of Directors, serves as chair of the FCAM Call/Volunteer Chief Committee, and is chair of the NFPA 1917 Technical Committee on Ambulances.

Brad Shull

Fire Chief

Jefferson Township Fire Department

A three-decade pupil of the fire service, Chief Brad Shull is the fire chief of the Jefferson Township Fire Department in the metropolitan Columbus, Ohio area. A credentialed Ohio Fire Chief, he holds an associate degree in fire and emergency services from Hocking College and is a graduate of the Ohio Fire Executive Program.

Serving many volunteer, part-time and career fire departments, he continues to serve the community where he grew up with the Richland Township Fire Department in rural eastern Fairfield County, Ohio.

Chief Shull has been an instructor with the Ohio Fire Academy for over 20 years, delivering numerous courses, including the full fire officer series. He is also a founding member of the Phoenix Project, a non-profit organization dedicated to ending first responder suicide through education and supporting other safety services mental health support non-profits.

Kim Sylvia

Captain

West Barnstable Fire Department

Captain Kim Sylvia has been with West Barnstable Fire Department for 13 years now. Her primary roles include Shift Commander Group 2, EMS Officer, and Community Education Coordinator. She finished her bachelors in Fire Administration from Liberty University in March 2022 and is currently a graduate student Boston University for Healthcare Emergency Management. Capt. Sylvia has a passion for firehouse culture, and the majority of her undergraduate was spent researching "Ethical Cultures" and leadership. She has attended a wide variety of leadership classes geared towards the fire service and management in general to add leadership skills, tips, and tricks to her toolbox. In the fire service we are tactical athletes mentally and physically, and it's our responsibility to be ready when the bell goes off.

 

Key:

Complete
Failed
Available
Locked
Finding the Leader Within
Finding the Leader Within
Begin self-paced component package.
Begin self-paced component package. In the fire and emergency medical services it is essential that you are continuously adding tools and skills to your toolbox. This course discusses 6 core leadership concepts that can be adapted to fit in anyone’s toolbox. The leadership concepts covered include knowing yourself, mentoring, ethical culture and leadership, managing change, and decision-making skills.
Quiz
10 Questions  |  1 attempt  |  0/12 points to pass
10 Questions  |  1 attempt  |  0/12 points to pass
Certificate
No credits available  |  Certificate available
No credits available  |  Certificate available
Volunteer Fire Service Culture: Essential Strategies for Success - The Role of Leadership
Volunteer Fire Service Culture - Essential Strategies for Success: The Role of Leadership
Begin self-paced component package.
Begin self-paced component package. The goal of this course is to highlight individual awareness of the culture of the volunteer fire service and its effect on safety. This course will define the challenges and offer solutions for individuals and departments to use to reduce line of duty injuries and deaths. In this module, The Role of Leadership, you will learn how leadership plays an important role in how department members view health and safety in the fire house.
Quiz
10 Questions  |  1 attempt  |  7/13 points to pass
10 Questions  |  1 attempt  |  7/13 points to pass
Certificate
No credits available  |  Certificate available
No credits available  |  Certificate available
Leadership for the Fire & Emergency Services
Leadership for the Fire & Emergency Services
Begin self-paced component package.
Begin self-paced component package. This class is designed to give the participant an overview on leadership in the fire and emergency services as well as tips to help them succeed in leadership roles.
Quiz
9 Questions  |  Unlimited attempts  |  6/11 points to pass
9 Questions  |  Unlimited attempts  |  6/11 points to pass
Certificate
0.00 credits  |  Certificate available
0.00 credits  |  Certificate available
Top 10 Chief's Commandments
Top 10 Chief’s Commandments
Begin self-paced component package.
Begin self-paced component package. Every chief has their own style of leadership and vision for the organization, but how do you effectively get the job done? A chief should have some basic “rules” to guide them in successful leadership of the organization. This course covers 10 suggested rules focusing on leadership traits, priorities, philosophies, styles, keys to success, and how to make a difference.
Quiz
9 Questions  |  1 attempt  |  5/12 points to pass
9 Questions  |  1 attempt  |  5/12 points to pass
Certificate
No credits available  |  No certificate available
No credits available  |  No certificate available
Fire Department Budgeting
Fire Department Budgeting
Begin self-paced component package.
Begin self-paced component package. This course provides a basic understanding of what an organization needs to know for short and long term financial and operational success. Topics covered include tax abatements and loopholes, revenue streams, and budgeting.
Quiz
9 Questions  |  Unlimited attempts  |  5/9 points to pass
9 Questions  |  Unlimited attempts  |  5/9 points to pass
Certificate
No credits available  |  Certificate available
No credits available  |  Certificate available
Fire Service Ethics
Fire Service Ethics
Begin self-paced component package.
Begin self-paced component package. The fire service is a respected institution that has earned a positive reputation and the public's trust. Maintaining that status requires an understanding of ethics and a willingness to adopt ethical standards. This course examines ethical practices and poses thought-provoking questions to help define the role of ethics within a department.
Quiz
8 Questions  |  Unlimited attempts  |  6/8 points to pass
8 Questions  |  Unlimited attempts  |  6/8 points to pass
Certificate
0.00 credits  |  Certificate available
0.00 credits  |  Certificate available
Social Fitness: Skills to Improve Community Relations for the Volunteer
Social Fitness: Skills to Improve Community Relations for the Volunteer Firefighter
Begin self-paced component package.
Begin self-paced component package. There’s no doubt that responding to calls and performing skillfully are trademarks of competent and respected firefighters. But there are a lot of little things that can really have an impact on the reputation of a volunteer fire/EMS department and its members. In today’s sometimes mean-spirited, judgmental, and angry world, it is important for fire and EMS departments to maintain the trust and goodwill of their communities. Being aware of and employing proper social fitness skills will help volunteer responders and their department maintain and even improve the relationship they have with the community they serve and protect.
Quiz
6 Questions  |  Unlimited attempts  |  4/6 points to pass
6 Questions  |  Unlimited attempts  |  4/6 points to pass
Certificate
No credits available  |  Certificate available
No credits available  |  Certificate available
The Leader's Guide to Overcoming R&R Challenges
The Leader's Guide to Overcoming R&R Challenges
Begin self-paced component package.
Begin self-paced component package. This program provides volunteer fire and EMS leaders with a review of key issues and possible solutions to common volunteer recruitment and retention challenges. Topics covered include department reputation and culture, communications, and the application process. Leaders will learn new ways to think about these issues along with actionable steps they can take to address them.
Quiz
10 Questions  |  Unlimited attempts  |  7/10 points to pass
10 Questions  |  Unlimited attempts  |  7/10 points to pass
Certificate - The Leader's Guide to Overcoming R&R Challenges
No credits available  |  No certificate available
No credits available  |  No certificate available
Bridging the Divide: A Diversity & Inclusion Training
Bridging the Divide: A Diversity & Inclusion Training
Begin self-paced component package.
Begin self-paced component package. Creating a safe and healthy fire or EMS department requires awareness and acceptance of differences among people in all communities and professions. This course discusses examples and different ways to recognize opportunities to embrace diversity and develop an inclusive environment for all. It will also outline examples of situations to avoid that can have a negative impact on your organization.
Quiz
8 Questions  |  Unlimited attempts  |  9/12 points to pass
8 Questions  |  Unlimited attempts  |  9/12 points to pass
Certificate - Bridging the Divide: A Diversity & Inclusion Training
0.00 credits  |  Certificate available
0.00 credits  |  Certificate available
Creating a Psychologically Healthy Fire Department
Creating a Psychologically Healthy Fire Department
Begin self-paced component package.
Begin self-paced component package. This course from the National Volunteer Fire Council and the American Psychological Association's Center for Organizational Excellence is designed to empower fire department leadership to promote and support healthy, high-performing fire/EMS departments. Based on the framework from the Psychologically Healthy Fire Departments initiative, this course focuses on six key practices - member involvement, health and safety, member growth and development, work-life balance, member recognition, and effective communication - to facilitate member well-being and department functioning.
Quiz
7 Questions  |  Unlimited attempts  |  5/7 points to pass
7 Questions  |  Unlimited attempts  |  5/7 points to pass
Certificate
0.00 credits  |  Certificate available
0.00 credits  |  Certificate available
Evaluation and Certificate
Virtual Classroom Evaluation
4 Questions
4 Questions Let us know what we can do to enhance our online training.
Certificate
0.00 credits  |  Certificate available
0.00 credits  |  Certificate available