Volunteer Recruitment for the Emergency Services

Many fire and EMS departments across the nation are struggling to find new volunteer members. This course discusses the challenges of recruiting volunteers, presents valuable research collected as part of the NVFC's Make Me A Firefighter campaign, and offers ideas to help overcome recruiting challenges.

If applicable, please download any handouts before beginning the course.

Matthew Aalto


Matt Aalto serves as Lieutenant/Training Officer for the Gaston Fire District and assists with recruitment and retention. Matt earned his Associates Degree in Fire Science from Portland Community College and has a Bachelor’s Degree in Fire Administration from Eastern Oregon University, along with a Certificate in Leadership Effectiveness from Notre Dame’s College of Business. In 2019 he completed the NFA’s 2 year Managing Officer. Matt has worked directly with the IAFC, NVFC and NFA as an instructor and specialist. Matt Aalto brings over 20 years of experience in marketing, human resources and recruitment and retention. In 2011 he co-founded the Oregon Fire Recruitment Network that has helped the State of Oregon gain over 1000 line-firefighters since its inception by combining resources and recruitment efforts from across the state.

Jeff Cash


Begin self-paced component package.
Begin self-paced component package.
8 Questions  |  Unlimited attempts  |  6/8 points to pass
8 Questions  |  Unlimited attempts  |  6/8 points to pass
Virtual Classroom Evaluation
3 Questions
3 Questions Let us know what we can do to enhance our online training.
No credits available  |  Certificate available
No credits available  |  Certificate available