Volunteer Retention for the Emergency Services
- Registration Closed
This course provides an overview of volunteer retention. Many fire and EMS departments across the nation are struggling to retain volunteer members. This course will discuss retention challenges and examine potential solutions.
If applicable, please download any handouts before beginning the course.

Jason Decremer, PhD
Jason Decremer, PhD, is the director of Certification for the Connecticut Commission on Fire Prevention and Control. He is responsible for over 40 levels of national certification testing for approximately 30,000 firefighters statewide. Decremer has been a member of the volunteer fire service for 20 years. He also is an adjunct professor at the University of New Haven and Goodwin University, teaching courses in Homeland Security and Fire Administration. He has taught Recruitment & Retention courses across the nation, most recently as an instructor with the IAFC. He received his PhD in public policy and administration from Walden University and a master’s degree in curriculum design and education from the University of Phoenix. He lives in Southbury, CT with his wife Carina and three children.
Jeff Cash
Jeff Cash, CFO, has over 43 years in the fire service and is the retired City Manager/Fire Chief of the City of Cherryville, North Carolina, his hometown. Currently, Chief Cash serves as the Training and Education Coordinator for Volunteer Fire Insurance Services of North Carolina (VFIS of NC). Jeff also serves in the track services division, including fire protection/emergency medical services for the Speedway Motor Sports, (Charlotte Motor Speedway). He holds a degree in Fire Protection. He is a Past President of the NC State Firefighters Association. He has received the following recognitions: Cherryville FD Firefighter of the Year, Western NC Association Fire Officer of the Year, NCSFA Firefighter of the Year, NC Association of Fire Chief’s Career Chief of the Year, NC Society of Fire & Rescue Instructors, Instructor of the Year, the IAFC-VCOS-John Buckman Leadership Award, and the NVFC-James Monihan Leadership Award. He also received the North Carolina American Legion Fire Service Person of the Year Award. Recently, upon his retirement, he was awarded the NC Order of the Long Leaf Pine by Governor Roy Cooper.
He served on the Executive Committee (Secretary-Treasurer) of the National Volunteer Fire Council as North Carolina’s Director. Chief Cash is a previous member of the National Fire Protection Association (NFPA) Board of Directors. He also served as a principal committee member of NFPA 1021 and a Board member of the IAFC-Safety Health & Survival Section (NVFC Liaison). He is an active fire service instructor, teaching since 1983. Chief Cash has testified twice before US Congressional Committees on Fire Service issues. Chief Cash has spoken or taught in 36 states. Chief Cash also serves on the Caromont Health System Board of Directors, as Chairman.