Webinar - Essentials of Volunteer Retention & Recruitment

Many fire and EMS departments across the nation are struggling to find new volunteer members and retain their current members. This session discusses the challenges of recruiting volunteers, presents valuable research collected as part of the NVFC’s Make Me A Firefighter campaign, and offers ideas to help overcome recruiting challenges. Potential retention solutions and the importance of leadership will also be covered.

Presenter: Tom Merrill

Tom Merrill

Fire Commissioner

Snyder Fire District

Tom Merrill is a 42-year fire department veteran and serves with the Snyder Fire Department, which is located in Amherst, New York (first ring suburb of the City of Buffalo). He served 26 years as a department officer including 15 years in the chief officer ranks. He was chief of department from 2007-2012 and currently serves as a Fire Commissioner for the Snyder Fire District. Tom has conducted various fire service presentations and keynote addresses throughout the country and also hosts a regular podcast sponsored by Fire Engineering titled “The Professional Volunteer Fire Department.” His book “The Professional Volunteer Fire Department” was published by Fire Engineering Books and Videos and was released in September 2023. Tom is employed full time as the Senior Fire Dispatcher in charge of the Town of Amherst Central Fire Alarm Office.


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Webinar - Essentials of Volunteer Retention & Recruitment
Recorded 02/13/2025  |  60 minutes
Recorded 02/13/2025  |  60 minutes Many fire and EMS departments across the nation are struggling to find new volunteer members and retain their current members. This session discusses the challenges of recruiting volunteers, presents valuable research collected as part of the NVFC’s Make Me A Firefighter campaign, and offers ideas to help overcome recruiting challenges. Potential retention solutions and the importance of leadership will also be covered.
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Certificate - Webinar - Essentials of Volunteer Retention & Recruitment
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2/14/2025 Webinar Power Point Slides
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