Webinar - Mastering De-Escalation: Advanced Techniques for Firefighters
This empowering, highly anticipated sequel builds upon Part 1 and focuses on two essential tools: Emotional Labeling and the Pause Trifecta. Led by Kerry Mensior, a 30-year law enforcement veteran and executive director of IDEA (International De-Escalation Association), this session delves into the precise application of these techniques. Discover how to avoid common pitfalls, harness de-escalation effectively, and learn the intricacies of the innovative Pause Trifecta. Kerry Mensior's extensive background as a first responder, including years as a firefighter and emergency medical technician, brings unmatched expertise to this invaluable training. Enhance your de-escalation skills, mitigate negative reactions, and contribute to a safer community. Don't miss this opportunity to learn from a renowned expert in the field.
International De-Escalation Association
Kerry Mensior teaches you how to communicate using science, not speculation. You’ll learn Communication Skills that are Easy to Understand, Easy to Remember and even Easier to Implement! Kerry is the Executive Director of the International De-Escalation Association (IDEA), as well as an international speaker, a best-selling author and sought-after Communication Mastery trainer. Kerry is also the consummate First Responder. He spent 9 years in the US Navy Submarine Service, is a former Firefighter, current EMT and recently retired as a Police Sergeant after serving 30 years in Law Enforcement