Webinar - Putting Out Fires: Verbal De-escalation Tips for the Fire Service - Sponsored by IDEA

When encountering an upset or angry person in your fire or EMS department, it can be difficult to know what to do. Most de-escalation trainings encourage you to apply logical solutions to emotional situations, which does not work. In this highly interactive webinar presented by Kerry Mensior, you’ll learn effective communication and de-escalation skills that are easy to understand, easy to remember, and even easier to implement in your department.

Kerry Mensior

Executive Director

International De-Escalation Association

Kerry Mensior teaches you how to communicate using science, not speculation. You’ll learn Communication Skills that are Easy to Understand, Easy to Remember and even Easier to Implement! Kerry is the Executive Director of the International De-Escalation Association (IDEA), as well as an international speaker, a best-selling author and sought-after Communication Mastery trainer.  Kerry is also the consummate First Responder.  He spent 9 years in the US Navy Submarine Service, is a former Firefighter, current EMT and recently retired as a Police Sergeant after serving 30 years in Law Enforcement

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Webinar: Putting Out Fires: Verbal De-escalation Tips for the Fire Service
Recorded 02/23/2023  |  60 minutes
Recorded 02/23/2023  |  60 minutes When encountering an upset or angry person in your fire or EMS department, it can be difficult to know what to do. Most de-escalation trainings encourage you to apply logical solutions to emotional situations, which does not work. In this highly interactive webinar presented by Kerry Mensior, you’ll learn effective communication and de-escalation skills that are easy to understand, easy to remember, and even easier to implement in your department.
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IDEA Free Course: De-Escalate Using Science Not Speculation Micro-Course
Open to download resource.
Open to download resource. What if you could learn how to reach inside someone’s brain, flip a switch and change their behavior? In this Micro-Course, you'll learn how to do EXACTLY that! What you'll get: Free Access to the Course for 1 year Limited Time BONUS: Two Coaching Calls AND Two Update Training Videos IDEA Newsletter Read It For Me – Cliff Notes for Best Sellers (1 year access - a $99 value!) The Cohort / Coaching Calls will be recorded and available to you for the entire year Open this file to access login information for this course!
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