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Many homeowners rely solely on the fire department to protect their property during a wildfire – but that expectation does not reflect the reality of wildfire preparedness and response. Join the NVFC for this panel discussion that will explore the shared responsibility between fire departments and the communities they serve when it comes to wildfire mitigation. Attendees will gain a better understanding of common misconceptions around wildfire response and learn practical steps they can take to help residents protect their properties using available mitigation tools and resources.
Many homeowners rely solely on the fire department to protect their property during a wildfire – but that expectation does not reflect the reality of wildfire preparedness and response. Join the NVFC for this panel discussion that will explore the shared responsibility between fire departments and the communities they serve when it comes to wildfire mitigation. Attendees will gain a better understanding of common misconceptions around wildfire response and learn practical steps they can take to help residents protect their properties using available mitigation tools and resources.
$i++ ?>Mark Howell
Mark is an Emergency and Wildland Fire Management Specialist with over 25 years of all-risk public safety experience, including law enforcement, structural and wildland fire, and incident management, having graduated the National Incident Management Organization's Field Command School. As the owner of Grounded Truths LLC, he specializes in community wildfire protection, hazard mitigation planning, and the use of advanced geospatial tools for wildfire risk assessments. Mark’s extensive background with the U.S. Forest Service began with the Wildland Fire Apprenticeship, then serving in progressive Fire Management positions, including as a Captain in Prescribed Fire & Fuels and as a Fire Prevention/Mitigation Battalion Chief, where he was instrumental in building FireWise Communities and managing complex interagency prevention/mitigation programs.
A seasoned instructor with over 13 years of wildland and prescribed fire teaching experience, Mark has taught a variety of wildland fire courses, from Basic Wildland Fire Academy (S-130/190) to Intermediate Fire Behavior (S-290), and Prescribed Fire Burn Boss (RX-300). He has previously served as the Chair of the Missouri Prescribed Fire Council, where he mentored partner staff and successfully tripled the number of Prescribed Burn Associations statewide. He's also designed and served as an evaluator for interagency wildland fire exercises in both live-roleplay and sandtable formats.
$i++ ?>Mike Johnson
Chief Johnson's career spans 25 years of public service. In his early career he started the fire service in 1993 with the El Dorado County Fire Department and joined the U.S. Forest Service in 1995 where he held positions from firefighter to fire captain. He was an instructor of Fire Science at the College of Southern Nevada. Later he held the positions of Assistant Chief and Fire Training Instructor at Clark County Fire Department in the State of Nevada. These roles required him to supervise a paid and volunteer firefighting staff, 13 Fire Stations and EMS personnel.
Currently Chief Johnson is the Fire Chief for Ebbett’s Pass Fire District, a position he was appointed to in September of 2014. The Ebbett’s Pass Fire District provides fire suppression, advanced life support, and ground emergency medical transport for its 6,750 residents and visitors within the Special Districts 225 square mile boundary. Chief Johnson is very proud of the quality of service provided and their bound to our community.
$i++ ?>Charlie Kludt (Moderator)
Charlie Kludt has been a member of the Viborg Volunteer Fire Department in Viborg, South Dakota since 1993. He has served positions of secretary and Training Officer for the department. He has certifications as Rescue Technician, driver-operator, inspector, instructor, and NWCG wildland. He is an on-call EMT for the Viborg Ambulance service.
Charlie’s full-time occupation is Station Captain FF/EMT and Fire Prevention Inspector at Joe Foss Field in Sioux Falls, SD, since 2001.
He served as Southeast District Director to the South Dakota Firefighters Association from 2010-2014. In 2014, he was elected as State SDFA President and still serves in the position.
In 2015, he became an NVFC State Director for South Dakota. Currently serving as Wildland committee member.
He and his wife, Dawn, are members of the South Dakota-Local Assistance State Team (SD-LAST).
Prior to a firefighting career, he was a Jr/Sr High School vocational instructor, coach, and Administrator. He served as mayor for 14 years; Planning and Zoning Chairman; School Board member; and church committee member (which has a “forever” term limit).
$i++ ?>Josh Nigro
I have been in the fire service since graduating high school in Newton Massachusetts in 1994. Starting out on Malden Rescue 2, an auxiliary civil defense unit that supported area towns with lighting and air supply. I was then hired as a seasonal wildland firefighter for the Commonwealth, Massachusetts and during my off-season would live in New Hampshire working at a ski resort and also volunteering as a call firefighter with the Lincoln, New Hampshire fire department. In 2000 I then joined the US Army as a military police officer and moved to Fort Carson, Colorado, where during my 7 years in Colorado I also was a member of the Stratmore Hills, and Southwest Highway 115, Divide fire departments. I was also a captain on the El Paso County sheriffs office Wildland fire crew. In 2006 I moved back to Massachusetts and I’m employed by the Commonwealth of Massachusetts Department of conservation and recreation bureau of Forest fire control where I serve as the district one Forest fire warden which covers Cape Cod, Martha’s Vineyard and Nantucket. I am currently an ICT type four crew, boss and engine boss. I am also a member of the Barnstable county type three incident management team. I’m also a member of the north east Forest FIRE, compact fire prevention team, and am recently a member of the NWCG NIMS integration sub committee.
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The National Fire Incident Reporting System (NFIRS) sunset on January 31, and the National Emergency Response Information System (NERIS) is now the nation’s primary system for collecting fire incident data. This webinar, presented by Tyler Gibbs of Alpine Software, will provide volunteer fire service leaders with a practical overview of the transition from NFIRS to NERIS and what it means for department reporting. We’ll cover why the change is happening, key differences in structure and validation requirements, and the increased emphasis on accurate timelines, actions taken, and personnel documentation. The webinar will also address common misconceptions and outline practical steps chiefs can take to prepare their departments for a smooth and compliant transition. This webinar is sponsored by Alpine Software and presented by Tyler Gibbs of Alpine Software.
The National Fire Incident Reporting System (NFIRS) sunset on January 31, and the National Emergency Response Information System (NERIS) is now the nation’s primary system for collecting fire incident data. This webinar, presented by Tyler Gibbs of Alpine Software, will provide volunteer fire service leaders with a practical overview of the transition from NFIRS to NERIS and what it means for department reporting. We’ll cover why the change is happening, key differences in structure and validation requirements, and the increased emphasis on accurate timelines, actions taken, and personnel documentation. The webinar will also address common misconceptions and outline practical steps chiefs can take to prepare their departments for a smooth and compliant transition.
This webinar is sponsored by Alpine Software and presented by Tyler Gibbs of Alpine Software.
$i++ ?>Tyler Gibbs
Tyler Gibbs is a veteran member of the Greenlawn Fire Department with 18 years of frontline experience. He is a certified paramedic, fire instructor, and code enforcement official, with a background in fire dispatch. Tyler regularly supports departments across Long Island as a trusted advisor on fire service technology and operational modernization.
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Volunteer fire and EMS departments are facing a growing crisis. Many departments struggle to recruit and retain members while call volumes – especially for medical emergencies – continue to increase. This NVFC Roundtable Talk will bring together fire and EMS leaders to explore the key challenges driving EMS recruitment and retention struggles in volunteer departments, including the time and financial demands of training and recertification, work-life balance, economic pressures, leadership gaps, and the disconnect between community expectations and the realities of volunteering. Participants will also discuss practical strategies and best practices to help departments attract new members and retain experienced ones for the long term.
Volunteer fire and EMS departments are facing a growing crisis. Many departments struggle to recruit and retain members while call volumes – especially for medical emergencies – continue to increase. This NVFC Roundtable Talk will bring together fire and EMS leaders to explore the key challenges driving EMS recruitment and retention struggles in volunteer departments, including the time and financial demands of training and recertification, work-life balance, economic pressures, leadership gaps, and the disconnect between community expectations and the realities of volunteering. Participants will also discuss practical strategies and best practices to help departments attract new members and retain experienced ones for the long term.
$i++ ?>Walter Campbell
Walter A. Campbell is a highly skilled recruitment and retention strategist at First Arriving, known for his innovative ideas, strategies, and solutions that help organizations attract top candidates.
As a retired US Air Force recruiter, he continues to be enthusiastic about recruiting techniques and focusing on ways organizations can create a more diverse workplace, address equity issues and foster inclusivity.
Walter is a certified diversity and inclusion thought leader, recruitment and retention strategist, and morale & humor enhancement professional.
$i++ ?>Joe Mistovich (Moderator)
Joseph Mistovich, Professor Emeritus, retired after 35 years at Youngstown State University in Youngstown, Ohio, where he served as Chairperson of the Department of Health Professions. He became a Nationally Registered Paramedic in 1981 and continues to maintain his certification after 45 years. He has authored fifteen EMS textbooks and more than fifty journal articles and is a frequent speaker at EMS conferences. He served on the CoAEMSP Board of Directors for more than nineteen years and remains active as a Reader and Program Action Team Member. He continues to teach at the EMT and Paramedic levels as an invited lecturer at several institutions, including Penn State University and the Ohio Fire Academy.
$i++ ?>Pam Rogers
Pam Rogers brings over 15 years of experience in EMS and fire service, and more than 25 years as an instructor and educator. She has trained staff and volunteers across generations and settings from remote wilderness areas in the West and rural health clinics in Lesotho, South Africa, to multimillion-dollar corporations and small-town fire departments in Idaho. Pam currently serves as the EMS & Fire Volunteer Coordinator for the City of Moscow Volunteer Fire Department, supporting a team of 100 volunteer firefighters and EMTs who respond to more than 3,000 incidents annually in rural Idaho.
$i++ ?>
Jules Scadden
Julie “Jules” Scadden, PM, CAC, is a paramedic, EMS educator, and public safety professional with more than 32 years of experience in emergency medical services. Throughout her career, she has served as Director of two blended volunteer/paid ambulance services in Eastern and Central Iowa while continuing to provide direct patient care through active ambulance service shifts. Jules has extensive experience in grant writing and program coordination, successfully securing and managing numerous grant opportunities for EMS agencies and municipalities. She currently serves the City of Dysart as a Grant Writer and Policy & Procedure Specialist. In addition to her professional leadership roles, Jules is actively involved in EMS advocacy, quality improvement, and education at the local, state, and national levels. She serves on the Iowa Quality Assurance and Scope of Practice Committee, is President of the Tama County EMS Association, Chair of the Tama County EMS Essential Services Advisory Council, a member of the National Registry of Emergency Medical Technicians Advisory Group, and Vice Chair of the National Volunteer Fire Council EMS/Rescue Section. A dedicated educator and presenter, Jules frequently speaks at regional, state, and national EMS conferences, specializing in pediatric emergency care and the treatment of children with special healthcare needs. She also contributes to the development, review, and writing of EMS educational materials.
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Volunteer fire departments face increasing challenges delivering effective training amid limited time, budgets, and growing operational demands. This Roundtable Talk will explore common training barriers, including balancing requirements with personal and professional commitments, securing resources, and ensuring training supports firefighter safety and operational readiness. Panelists will share practical strategies for improving training efficiency, using training as a retention tool, and maintaining quality without overburdening volunteers. This discussion is designed for volunteer fire service leaders and training officers seeking actionable ideas to strengthen their training programs. This Roundtable Talk is sponsored by Vector Solutions
Volunteer fire departments face increasing challenges delivering effective training amid limited time, budgets, and growing operational demands. This Roundtable Talk will explore common training barriers, including balancing requirements with personal and professional commitments, securing resources, and ensuring training supports firefighter safety and operational readiness.
Panelists will share practical strategies for improving training efficiency, using training as a retention tool, and maintaining quality without overburdening volunteers. This discussion is designed for volunteer fire service leaders and training officers seeking actionable ideas to strengthen their training programs.
This Roundtable Talk is sponsored by Vector Solutions
$i++ ?>David Bullard (Moderator)
David is a 22 year member of the fire service and currently serves as a Lieutenant and coassigned to the Training Division with the Columbia County Fire Rescue (Ga.) and a part time Firefighter with Grovetown (Ga) DPS. In addition, he serves on the Board of Directors for the Georgia State Firefighter's Association, National Volunteer Fire Council State Director, Georgia Pipeline Emergency Response Initiave Board of Directors, NFPA’s Working Group on Flammable Refrigerants, Alternate to NFPA 1021 and 1056 Committees, and was Secretary of IFSTA's Pumping Apparatus Driver Operator 3rd Edition Curriculum Committee, contributor to the “Training Officer’s Desk Reference”, and is a Safety and Health coordinator with HEPACO LLC. As an active instructor for the Georgia Fire Academy with Firefighter Basics, David is constantly engaged with teaching live fire, leadership, HAZMAT, and Firefighter Survival/RIT classes.
$i++ ?>Jeff Cash
Jeff Cash, CFO, has over 43 years in the fire service and is the retired City Manager/Fire Chief of the City of Cherryville, North Carolina, his hometown. Currently, Chief Cash serves as the Training and Education Coordinator for Volunteer Fire Insurance Services of North Carolina (VFIS of NC). Jeff also serves in the track services division, including fire protection/emergency medical services for the Speedway Motor Sports, (Charlotte Motor Speedway). He holds a degree in Fire Protection. He is a Past President of the NC State Firefighters Association. He has received the following recognitions: Cherryville FD Firefighter of the Year, Western NC Association Fire Officer of the Year, NCSFA Firefighter of the Year, NC Association of Fire Chief’s Career Chief of the Year, NC Society of Fire & Rescue Instructors, Instructor of the Year, the IAFC-VCOS-John Buckman Leadership Award, and the NVFC-James Monihan Leadership Award. He also received the North Carolina American Legion Fire Service Person of the Year Award. Recently, upon his retirement, he was awarded the NC Order of the Long Leaf Pine by Governor Roy Cooper.
He served on the Executive Committee (Secretary-Treasurer) of the National Volunteer Fire Council as North Carolina’s Director. Chief Cash is a previous member of the National Fire Protection Association (NFPA) Board of Directors. He also served as a principal committee member of NFPA 1021 and a Board member of the IAFC-Safety Health & Survival Section (NVFC Liaison). He is an active fire service instructor, teaching since 1983. Chief Cash has testified twice before US Congressional Committees on Fire Service issues. Chief Cash has spoken or taught in 36 states. Chief Cash also serves on the Caromont Health System Board of Directors, as Chairman.
$i++ ?>Brian Focht
Brian Focht CFPS, CFEI, is a 40-vetern of the fire service and Past Chief of the Willow Grove (Fire Company and a Career Lieutenant with the Horsham Fire Company serving as shift supervisor and Training Officer. He is a Pro Board level 3 fire instructor and teaches at several academies. He is a PA Department of Health Paramedic and Instructor. He has authored articles on Natural Gas and Electrical Emergencies and Designed a Training Video and Program for Emergency Services on dealing with Autism. He co-authored a book on Tactical Response to Natural Gas Emergencies by PennWell. He was the 2014 OCAILA Community Achievement Award, 2016 Recipient of the Garry Breese IAFC Safety Performance Award, 2017 Liberty Museum Valor Award for Community Betterment and 2019 PA Department of Health Instructor of the Year. A NFPA Certified Fire Protection Specialist and many other professional credentials and meritorious citations.
I believe in training today for tomorrow’s emergencies. I have made it a career goal to continually better myself and those I mentor. I teach leadership development, Incident Safety, Auto and Machinery Rescue and Utility response on a regular basis.
$i++ ?>Robbi King
Robbi King serves as the Director of Public Safety Solutions Engineers at Vector Solutions, where he is focused on delivering tailored safety and operational solutions to public sector clients. With a robust background in public safety, including roles as the Deputy Coroner at the Camden County Coroner’s Office and Assistant Chief of Fire at Camden County Fire Rescue, King plays a pivotal role in aligning agency needs with scalable, effective software from Vector Solutions that improve outcomes and operational readiness.
$i++ ?>Matt Shronts
Matthew Shronts is a seasoned senior solutions engineer and accredited chief fire officer with extensive experience in fire service leadership and public safety operations. He earned his master’s degree in public administration with a focus on Firefighting and Protective Services from Southern Illinois University, equipping him with advanced expertise in emergency management and organizational leadership.
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Onboarding volunteer firefighters and EMS providers comes with unique challenges, including limited time, staffing, and resources. Without a structured process in place, departments risk losing new volunteers before they ever have the chance to make an impact. This webinar will cover practical strategies for building an effective onboarding program that welcomes new members, sets clear expectations, and connects them to the mission of their department from day one. Whether your department is building an onboarding process from scratch or looking to improve what you already have, you'll walk away with actionable tools and ideas you can put to work right away.
Onboarding volunteer firefighters and EMS providers comes with unique challenges, including limited time, staffing, and resources. Without a structured process in place, departments risk losing new volunteers before they ever have the chance to make an impact. This webinar will cover practical strategies for building an effective onboarding program that welcomes new members, sets clear expectations, and connects them to the mission of their department from day one. Whether your department is building an onboarding process from scratch or looking to improve what you already have, you'll walk away with actionable tools and ideas you can put to work right away.
$i++ ?>Pam Rogers
Pam Rogers brings over 15 years of experience in EMS and fire service, and more than 25 years as an instructor and educator. She has trained staff and volunteers across generations and settings from remote wilderness areas in the West and rural health clinics in Lesotho, South Africa, to multimillion-dollar corporations and small-town fire departments in Idaho. Pam currently serves as the EMS & Fire Volunteer Coordinator for the City of Moscow Volunteer Fire Department, supporting a team of 100 volunteer firefighters and EMTs who respond to more than 3,000 incidents annually in rural Idaho.
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Are you making the most of your NVFC membership? Whether you are a new member, a longtime member looking for a refresher, or a prospective member interested in learning more, this webinar will help you take full advantage of all the NVFC has to offer. Join us on April 14 at 2 pm ET for a walkthrough of the NVFC member portal, an overview of exclusive member benefits, and practical tips for getting the most value from your membership.
Are you making the most of your NVFC membership? Whether you are a new member, a longtime member looking for a refresher, or a prospective member interested in learning more, this webinar will help you take full advantage of all the NVFC has to offer. Join us on April 14 at 2 pm ET for a walkthrough of the NVFC member portal, an overview of exclusive member benefits, and practical tips for getting the most value from your membership.
$i++ ?>Alyssa Dara
Membership Manager
Alyssa is the membership manager for the NVFC, so she makes sure all the members are taken care of. Whether it’s helping someone join or renew their membership, mailing a membership card, or working with state fire associations, she is there to help with any membership inquiry. She also brings with her marketing and communications experience as a communications specialist for multiple trade associations.
$i++ ?>Laura Towers
Laura is delighted to assist prospective and current NVFC members with everything from benefit questions to renewals. She also enjoys serving as community manager for Volunteer Voices, the NVFC’s members-only online community. She likes to tout the members in Volunteer Voices as friendly, knowledgeable, and supportive, and she hopes that’s how they find her and the NVFC staff, as well!
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When a serious motor vehicle crash occurs – especially on rural roadways – volunteer fire and EMS departments are the difference between life and death in the critical moments that follow. In this NVFC webinar, join Gamunu Wijetunge, director of the National Highway Traffic Safety Administration’s (NHTSA) Office of EMS, to learn how advances in post-crash care are strengthening response in rural communities across the country. Hear real-world examples and lessons learned from departments implementing life-saving interventions – from evolving extrication practices to prehospital blood transfusion. The session will share how volunteer fire departments can partner with EMS and highway safety leaders to improve post-crash care and access new resources. Volunteer responders will find this discussion informative as they prepare applications for the upcoming Safe Streets and Roads for All (SS4A) funding opportunity.
When a serious motor vehicle crash occurs – especially on rural roadways – volunteer fire and EMS departments are the difference between life and death in the critical moments that follow. In this NVFC webinar, join Gamunu Wijetunge, director of the National Highway Traffic Safety Administration’s (NHTSA) Office of EMS, to learn how advances in post-crash care are strengthening response in rural communities across the country. Hear real-world examples and lessons learned from departments implementing life-saving interventions – from evolving extrication practices to prehospital blood transfusion. The session will share how volunteer fire departments can partner with EMS and highway safety leaders to improve post-crash care and access new resources.
Volunteer responders will find this discussion informative as they prepare applications for the upcoming Safe Streets and Roads for All (SS4A) funding opportunity.$i++ ?>Gamunu Wijetunge
Gamunu "Gam" Wijetunge brings a focus on people-centered EMS and 911 systems improvement to his role as Director of the Office of EMS. An OEMS team member for more than 20 years, Gam led collaborative projects related to improving post-crash care, the EMS workforce and EMS system emergency preparedness, including the development of the EMS Workforce Agenda for the Future and EMS Agenda 2050. When not applying his energy towards improving EMS systems nationwide, Gam volunteers as a paramedic and fire captain at a rescue squad in Wheaton, Maryland where he served as president for nearly a decade.
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This course is designed and intended to assist volunteer fire and EMS departments in the U.S. with their recruitment and retention of volunteers. It may also be of use to state/county fire associations supporting volunteer fire and EMS/rescue organizations or state/local government supporting volunteer fire and EMS/rescue organizations.
This course is designed and intended to assist volunteer fire and EMS departments in the U.S. with their recruitment and retention of volunteers.
It may also be of use to state/county fire associations supporting volunteer fire and EMS/rescue organizations or state/local government supporting volunteer fire and EMS/rescue organizations.
$i++ ?>Dr. Candice McDonald
MA, FF/EMT
Dr. Candice McDonald is the Chief of Protective Services at the NASA John Glenn Research Center. She is also an adjunct professor with the University of Arkansas. She is a member of the Fire Engineering/FDIC Advisory Board, volunteer with the Winona Fire Department, and past president of the Cumberland Valley Volunteer Firefighters Association. She holds an associate degree in health and human services, a bachelor’s degree in organizational management, a master’s degree in organizational leadership, and a doctorate in business administration with a specialty in homeland security. She is a certified firefighter, EMT, inspector, fire life and safety educator, and fire & emergency services instructor.
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Effective team dynamics and leadership are critical to firefighter safety and operational success. This webinar explores how research-based teamwork principles and real-world experience – both in the U.S. and internationally – can strengthen fire service performance. Kevin Quinn, NVFC past chair and Africa Fire Mission (AFM) instructor, and Jose Ngunjiri, AFM Fire Safety Officer based in Kenya, will share lessons learned from training fire services across Africa, highlighting leadership, communication, and trust in high-risk, resource-limited environments. Amber Lynn Scott from the University of Kentucky will also share initial research on team dynamics and its relevance to volunteer and combination departments. Participants will also gain insight into how U.S. firefighters can engage in meaningful international training efforts while bringing practical leadership and teamwork lessons back to their home departments.
Effective team dynamics and leadership are critical to firefighter safety and operational success. This webinar explores how research-based teamwork principles and real-world experience – both in the U.S. and internationally – can strengthen fire service performance.
Kevin Quinn, NVFC past chair and Africa Fire Mission (AFM) instructor, and Jose Ngunjiri, AFM Fire Safety Officer based in Kenya, will share lessons learned from training fire services across Africa, highlighting leadership, communication, and trust in high-risk, resource-limited environments. Amber Lynn Scott from the University of Kentucky will also share initial research on team dynamics and its relevance to volunteer and combination departments.
Participants will also gain insight into how U.S. firefighters can engage in meaningful international training efforts while bringing practical leadership and teamwork lessons back to their home departments.
$i++ ?>Nancy Moore
Nancy is the Co-Founder of AFM and in 2022, Nancy transitioned to the role of Executive Director in order to support the growth of AFM into the future. Nancy is a veteran “firefighter wife” and professional social worker. Nancy puts her passions to work through culturally relevant program & curriculum design, organizational growth & development and preparing teams of firefighters to go to Africa to train in topics ranging from fire prevention to active bleeding control.
$i++ ?>José Ngunjiri
José is a social change enthusiast, entrepreneur, mobilizer and a fire safety advocate with a wide range of experience in community mobilization based in Nairobi, Kenya. At 4 months old, José was burnt in a house fire that burnt 85% of his face and left hand. José has made fire safety education his life purpose; he's worked professionally in community fire safety advocacy since 2019 and has worked with AFM and other grassroots organizations to develop a number of exciting programs.
$i++ ?>Kevin D. Quinn
Chief
Kevin D. Quinn joined the fire service as a volunteer in 1976 with Station #3 of the Union Fire District in Rhode Island and retired as Deputy Chief of the Union Fire District. Chief Quinn continues to respond to fires and alarms as an active volunteer with his original station #3. Chief Quinn holds a Master of Science in counseling and educational psychology and a Master of Science in education. He retired in 2007 from the public education system. Chief Quinn has represented Rhode Island on the NVFC’s Board of Directors for over 36 years, is the immediate past chair, and is currently serving on the Health, Safety, and Training Committee.
$i++ ?>Amber Lynn Scott
Amber Lynn Scott (Ph.D., University of Southern California) is an assistant professor in the Department of Communication at the University of Kentucky. Her main research interests are focused on exploring teamwork, trust, and safety within high reliability organizations (HROs) and teams (HRTs).
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Social media is a powerful tool for connecting with your community and showcasing the value of volunteer service. This roundtable talk will explore strategies for using platforms like Facebook, Instagram, and LinkedIn to enhance recruitment and retention efforts. Participants will learn how to highlight their department’s culture, share compelling stories, engage prospective volunteers, and build an online presence that supports long-term membership growth. Practical tips, examples, and best practices will be provided to help departments maximize their reach and strengthen their R&R initiatives.
Social media is a powerful tool for connecting with your community and showcasing the value of volunteer service. This roundtable talk will explore strategies for using platforms like Facebook, Instagram, and LinkedIn to enhance recruitment and retention efforts. Participants will learn how to highlight their department’s culture, share compelling stories, engage prospective volunteers, and build an online presence that supports long-term membership growth. Practical tips, examples, and best practices will be provided to help departments maximize their reach and strengthen their R&R initiatives.
$i++ ?>Walter Campbell (Moderator)
Walter A. Campbell is a highly skilled recruitment and retention strategist at First Arriving, known for his innovative ideas, strategies, and solutions that help organizations attract top candidates.
As a retired US Air Force recruiter, he continues to be enthusiastic about recruiting techniques and focusing on ways organizations can create a more diverse workplace, address equity issues and foster inclusivity.
Walter is a certified diversity and inclusion thought leader, recruitment and retention strategist, and morale & humor enhancement professional.
$i++ ?>Brittney Deo
Brittney’s mission is to help communicate the NVFC’s initiatives through engaging storytelling and innovative digital strategies. Joining the NVFC in 2024, Brittney focuses on digital media including social media management, outreach campaigns, and e-communications. She has 15 years of expertise as a former writer/producer in broadcast news and digital marketing consultant. Having a personal connection to the fire service family through her firefighter husband, Brittney is dedicated to amplifying the voices of volunteer firefighters nationwide.
$i++ ?>Tim Gibson
Tim Gibson has extensive experience in fire and emergency services, focusing on training, development, and leadership. He is currently the Division Chief-Training at Northwest VFD and an Adjunct Faculty at Lone Star College System. Previously, he served as Director/Chief at Waller-Harris Emergency Service District 200, Fire Chief at City of Plainview Fire Department, and Managing Director at Harris County Emergency Service District 9. He has held various roles in training and development at multiple organizations, including Harris County Emergency Service District 13, Lone Star College System, City of Katy FD, and Cy-Fair VFD. Additionally, he has military experience in the United States Air Force and Air Force Reserve. His educational background includes a Bachelor of Applied Arts and Sciences from Texas A&M University-Commerce and partial completion of a Master of Public Administration from Texas Tech University. He holds numerous certifications in fire and EMS, including Executive Fire Officer from the National Fire Academy and Fire Service Chief Executive Officer from TEEX, both in 2017. Tim's 41 years in public service all started as a volunteer firefighter in 1985, and today he still trains and supports the volunteer community.
$i++ ?>Savannah Maddison
Savannah Maddison is a firefighter, social media influencer, and passionate advocate based in Nashville, TN. She serves as the Public Information Officer (PIO) for the Maury County Volunteer Fire Department and is an Advanced Emergency Medical Technician (AEMT) with the Nashville Fire Department. A dedicated advocate for heart health, Savannah was honored as the 2024 Woman of Impact by the American Heart Association for her efforts to raise awareness and drive positive change.
In addition to her emergency services career, Savannah is a published author with Random House Publishing, a prominent media personality, and a leading figure in the digital space, where she has garnered hundreds of thousands of followers on Instagram and TikTok through her advocacy, inspiring content, and community engagement.-
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